Absolutely delightful customer service - I was very surprised that when the tablet I ordered went out of stock, I was instead given the more expensive one at no extra cost! Never met with a company doing this before, others always just make you wait until the product is back in stock. :) Loved chatting with the support team too! The tablet itself is a massive help in my everyday work & creative process. Having used Wacoms in the past, I definitely favour the magnetic solution Repaper uses. Not only the ability to sketch with my own pencils is amazing, but also in a digital tablet mode, the responsiveness of the stylus is second to none - great movement and pressure tracking, working amazingly both with painting and photography retouching. Something I would like to see in a future development is the ability to use the tablet mode in a portrait orientation, and also being able to buy just the replacement stylus tips without having to buy the entire new stylus kit (plastic waste!). But apart from that - love it! <3